Personal Data

Personal Data Privacy Policy of Pulse Homes

I. GENERAL INFORMATION
VITOSHA PROPERTIES Ltd. (hereinafter referred to as "Pulse Homes", "the Company", or "the Controller") is committed to protecting the personal data of its clients, partners, employees, and all individuals whose data is processed in the course of our operations. This Privacy Policy aims to inform you about how we collect, use, and protect your personal data, as well as to provide information about your rights under Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter "GDPR") and the Bulgarian Personal Data Protection Act.

Please read this Privacy Policy carefully to understand what personal data we process, why we collect it, and how we protect it. If you have any questions or objections regarding the processing of your personal data, you may contact us using the contact details provided below.

II. CONTROLLER INFORMATION

The personal data controller is:
VITOSHA PROPERTIES Ltd.
UIC: 200862120
Registered office: 251E “Okolovrasten pat”, 2nd floor, Sofia, Bulgaria
Phone: +359 878 236 671
Email: info@pulsehomes.bg
Website: https://pulsehomes.bg

III. PRINCIPLES OF PERSONAL DATA PROCESSING
When processing personal data, Pulse Homes adheres to the following principles:

• Lawfulness, fairness, and transparency: Personal data is processed in a lawful, fair, and transparent manner, with clarity regarding the purposes of processing.
• Purpose limitation and data minimization: We collect only the data necessary for specific purposes and do not process more than is required.
• Accuracy: We maintain accurate and up-to-date personal data, taking measures to correct any inaccuracies.
• Storage limitation: Data is stored only for as long as necessary and is then securely deleted.
• Integrity and confidentiality: Personal data is processed in a way that ensures security and protection against unauthorized access.

IV. CHANNELS THROUGH WHICH DATA IS COLLECTED

We collect personal data through various channels, including but not limited to:

a) Contact form on https://www.pulshomes.bg– for questions and inquiries.

b) Phone communication: through published numbers and follow-up conversations with our staff.

c) Email: via direct email communication.

d) In-person meetings: when meeting with our representatives.

V. CATEGORIES OF PERSONAL DATA PROCESSED

We process the following categories of personal data:

• Identification data: first name, last name
• Contact details: phone number, email address
• Preferences and interests: information regarding the projects you are interested in and your specific preferences for properties or services.

Note: If you proceed with purchasing a property, additional personal data will be required for contract execution.

VI. LEGAL GROUNDS FOR DATA PROCESSING

We process your personal data for the following purposes:

А. Responding to inquiries: To provide you with information about available properties, services, and purchasing conditions.

Б. Marketing purposes: If you have given your explicit consent, we may use your data to send information about new projects, promotions, and updates related to our activities.

Right to withdraw consent

You have the right to withdraw your consent at any time by:

• Following the unsubscribe instructions in each marketing email.
• Sending a request to the contact details provided above.

VII. DATA RETENTION PERIOD
Personal data is retained for the following periods, depending on the processing purpose:

• General inquiries: 15 months after the last contact.

·      Marketing data: Until you withdraw your consent.

 

VIII. WHERE YOUR DATA IS STORED

The personal data we process is stored within the European Union. We do not transfer your data outside the EU unless legally required or necessary for providing specific services.

IX. SHARING PERSONAL DATA WITH THIRD PARTIES

Pulse Homes shares personal data with third parties only when necessary for the purposes of processing, and only with trusted partners who meet data protection standards. These may include:

1. Service providers: technology companies, cloud service providers, notaries, consultants, and legal advisors.
2. Public authorities: entities legally entitled to access data, such as tax offices, courts, and regulatory bodies.
3. Legal entities: partners involved in service provision (e.g., real estate intermediaries).

X. YOUR RIGHTS UNDER GDPR

As a data subject, you have the following rights under the GDPR:

1. Right of access: to obtain information and a copy of your personal data.
2. Right to rectification: to correct inaccurate or outdated data.
3. Right to erasure: to request deletion when data is no longer needed.
4. Right to restriction of processing: to temporarily limit processing under certain conditions.
5. Right to data portability: to receive your data in a structured format and transfer it to another controller.
6. Right to object: to object to processing based on the Company’s legitimate interests.
7. Right to withdraw consent: at any time, with future effect.

To exercise any of these rights, contact us at:
Email: info@pulsehomes.bg
Address: 251E “Okolovrasten pat”, 2nd floor, Sofia, Bulgaria

XI. RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY
If you believe that your data is being processed in violation of the GDPR or the Bulgarian Personal Data Protection Act, you have the right to file a complaint with the Commission for Personal Data Protection (CPDP):

Commission for Personal Data Protection
Address: 2 “Prof. Tsvetan Lazarov” Blvd., Sofia 1592, Bulgaria
Website: www.cpdp.bg

XII. CHANGES TO THIS PRIVACY POLICY

Pulse Homes reserves the right to update this Policy. All updates will be published on our website and will take effect from the date of publication.

Last updated on: October 16, 2024